Quality Policy Statement


THE ASSURANCE OF EXCELLENCE

It is our policy that all of our products and services will satisfy fully our customer's requirements. We will continually monitor what our customer's requirements are and take action to ensure that our products and services meet these requirements.

Products that are designed, manufactured, and inspected by us are supplied in accordance with the quality assurance requirements of ISO9001 and ISO9000-3. All other products are assembled, inspected and supplied in accordance with the quality assurance requirements of ISO9002.

This policy is implemented through a Quality Management System designed to maintain and enhance our reputation as a favoured supplier of high quality products and services that meet fully our customer's needs.

Functional responsibilities for quality have been assigned and designated personnel have full authority for the maintenance of this policy. However, ALL employees are responsible for achieving and maintaining product quality standards .....

.....FIRST TIME, ON TIME, AND EVERY TIME.

No deviations are permitted from this policy or the procedures set out in our Quality Management System.

Throughout the business:

  • quality improvement is everyone's responsibility
  • everyone is encouraged to participate in quality improvement activities
  • quality improvement is continuous and includes the building of closer internal and external customer - supplier relationships
  • customer needs are aggressively pursued
  • active supplier co-ordination ensures that purchased goods meet our quality needs
  • ongoing education and training is a key element of quality improvement
  • quality improvement groups continuously review and update our quality procedures.

    This policy statement is relevant to our organisation; its goals and the expectations and needs of our customers; it is understood, applied and maintained at all levels of the organisation.


Return to list

Top of page

Copyright©2004 High Technology Specification Malvern Limited